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Official Portal of Ministry of Natural Resources and Environment
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Client's Charter

 
 
In An Effort To Lead In Sustainable Management Of Natural Resources And Environment Conservation, We Promise:
 
 
1.  To prepare all Memorandum And Note On Policies Regarding Natural Resources And Environment Management
     Conservation To Cabinet Within The Time Frame Stipulated By The Honourable Minister.
 
2.  To Conduct Meeting At Least Once A Year For Every Council As Follow:
      a) National Land Council;
      b) National Water Resources Council; and
      c) National Biodiversity Council
 
3.  Issuing a Decision Letter On Application For Mineral And Ore Of All Kinds Export Permit Within five (5) Workings
     Days UponReceiving Of Complete Application.
 
4.  Providing Access To Geospatial Information Through Geographic Information Application Every 24x7 With System
     Uptime Not Less Than 97%.
 
5.  National Comitee On Clean Development Mechanism (NCCDM) Decisions On Clean Development Mechanism (CDM)
     Projects Applications Within 5 Working Days. 
 
6. To Issue Acceptance Acknowledgement And Initial Reply For Complaints Within Three (3) Working Days From The
    Date Of Complaint Received; and
 
7. To Make Payment Of Bills And Invoices Not More Than 14 Days Upon Receiving Of Complete Document.
 
 
 
Last Update: 12 March, 2011
Official Portal of Ministry of Natural Resources and Environment