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Malay
Chinese
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OBJECTIVE
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Provide infrastructures, infostructures and ICT services which can support the vision, mission and objective of Ministry. |
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To ensure security and secure ICT integrity asset. |
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As a pioneer and role model of ICT usage in Ministry working culture. |
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Create excellent and competent IT personal. |
FUNCTION
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Develop an integrated Information Strategic Plan Ministry and Department/Agency. |
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Secretariat for ICT Steering Committee (JPICT) and ICT Implementation and Coordination Committee (JPICT) Ministry. |
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To ensure implementation of ICT projects at Ministry follow ISP planning, policy, circular and guideline as stated. |
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To upgrade management capability and Ministry operation through using ICT. |
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To support Ministry in implementing Electronic Government applications. |
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To control and organise ICT security which concurrent with public sector ICT security guideline. |
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To provide technical advices in related ICT field. |
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To plan and implement ICT capacity building. |
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To plan, develop and maintain application system which can support function and operation of Ministry. |
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To plan and implement procurement process and write off ICT equipment. |
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To plan and coordinate development concurrent with NRE*Net implementation. | 
CLIENT'S CHARTER
We pledge to deliver quality services with efficiency and integrity as follows:-
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Meeting client’s requirements as agreed; |
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Meeting defined timeline; and |
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Compliance with laws, policies and regulations. |
ICT Governance |
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Notify the decision of technical approval application for ICT project to the Department/Agency/Division within five (5) working days upon official notification of the decision. |
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Ensure technical evaluation on tender/quotation are completed within twenty one (21) working days from the receipt date of all related documents. |
ICT Client Services |
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Ensure ICT facilities for client is ready within three (3) to thirty (30) working days upon receiving the request. |
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Feedback to client's complaints/advisories within three (3) working days. |
ICT Application |
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Ensure the development of application system meets client’s specification requirements within the agreed timeline. |
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Ensure 95% availability of application systems managed by the Information Management Division. | **INFORMATION MANAGEMENT DIVISION CLIENT'S CHARTER PERFORMANCE REPORT 2009**
ORGANISATION CHART
Click here to view organisation chart |
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